HDFC Bank Credit Card Customer Care

HDFC Bank Credit Card Customer Care: HDFC Bank provide range of customer service options for its credit cardholders. From toll-free numbers to international helplines, HDFC bank ensures that clients can get assistance through various channels. HDFC Bank customers with credit cards, loans, savings accounts, or other financial instruments can reach out through phone, email, SMS, or in-person visits to the branch.

HDFC Credit Card Customer Care Numbers

CityCustomer Care Number
Pune020 61606161
Lucknow0522 6160616
Jaipur0141 6160616
Hyderabad040 61606161
Chennai044 61606161
Chandigarh0172 6160616
Ahmedabad079 61606161
Bengaluru080 61606161
Cochin0484 6160616
Delhi/NCR011 61606161
Indore0731 6160616
Kolkata033 61606161
Mumbai022 61606161

International HDFC Credit Card Helpline

For those abroad, HDFC Bank provides dedicated helpline numbers. Below are the contact details for various countries:

CountryHelpline Number
Canada855 999 6061
USA855 999 6061
Singapore800 101 2850
Kenya0 800 721 740
Other countries91 2267606161

HDFC Credit Card Customer Care Email ID

Another avenue for communication is through email. Clients can write to [email protected] to address queries, grievances, or provide feedback promptly.

HDFC Credit Card Grievance Redressal

In case standard customer service doesn’t resolve your concerns, HDFC Bank has a structured grievance redressal process. Customers can contact the Grievance Redressal Officer through the provided channels, ensuring a thorough and efficient resolution.

You can call HDFC Bank special hotline for the resolution of credit card complaints. Contact number – 044-61084900. From Monday – Saturday, 9:30 am to 5:30 pm.

Apart from phone call, a letter can be posted to the address: Grievance Redressal Officer – Division of HDFC Bank Cards, 8 Lattice Bridge Road, Thiruvanmiyur, Bangalore – 600041

FAQ

What do I do if my credit card is stolen?

Immediately call the customer service helpline or block the card through net banking.

Can a suspended credit card be reactivated?

No, a suspended card cannot be reactivated. Request a replacement card through customer service or net banking.

How can I contact the Grievance Redressal Officer?

Complete and submit the Grievance Redressal form on the bank’s website or call the dedicated hotline.

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